Managed Desktop services is an advanced service that allows users to outsource the responsibility of monitoring and maintenance of desktop computers and to concentrate on more business specific functions. Considering the importance of this service, Ricoh offers end to end managed desktop services. With a team of expert professionals on board, we provide professional, highly technical and efficient on site as well as remote IT support, round the clock.
Over the past few years, the popularity of desktop management services has raised to a great extent. At Ricoh, we follow a comprehensive approach to manage all the computers that are used in an organization. The process of desktop management refers to managing different computing devices. It’s a component of systems management and we ensure that it acts as the administrative authority of all the components of the information systems.
SA dedicated firewall from Ricoh intercepts the traffic from the network, filters it perfectly and sends it back to the network. After that, it is delivered to the endpoint, without any threat.
At Ricoh, the managed dedicated firewall is handled as well as monitored by an experienced and skilled IT staff. We take care of all the potential issues, so that you don’t have to worry about the security and safety of all the confidential files and data.
A firewall acts as the protective shield to your computer and safeguards all the valuable data from all possible threats that can occur either from the local network or the internet. It simply blocks all the dangerous pieces of information from reaching your system and thus ensures maximum possible security to all the sensitive information.
At Ricoh, we offer two types of firewalls – hardware firewalls and software firewalls and these two work in a slightly different way. The hardware firewalls ensure protection, across the network from all kinds of external threats, while software firewalls are usually installed on individual systems. These can inspect all the data from a close view and also block the relevant programs from sending data to the Internet.
The desktop management tasks include maintaining as well as installing both software and hardware, administering the permissions given to the users and filtering the spams.
Over the past few years, the percentage of administrative resources who are devoted to resolve security related issues like fighting spyware and viruses and patch management has increased.
Recently, desktop management also refers to the tasks that are related to the security of the IT service.
Professionals, associated with desktop management also help in controlling the greynet applications, which refer to programs that have been installed without the approval of the concerned authority. Some of these applications include file sharing programs, RSS readers and instant messaging.
This refers to an industry framework for keeping track of the software and hardware components and managing those. This is usually organized from a central location and the interface was created by the Desktop Management Task Force (DMTF). The main purpose of this interface is to automate system management. It’s beneficial for all such network computing environments within which multiple computers are managed.
Keeping the varied requirements of the customers in mind, Ricoh offers customizable managed desktop services. We plan and design the services in a way so that the services can meet the scalable requirements of our clients.
Whether your requirements are absolutely basic or you need a complicated environment to manage all the desktops in use, you can get a management service accordingly from us.
We provide each of our customers with all the associated support services and complete life cycle management.
We help our clients out throughout all the steps, no matter if it’s an early stage like procurement or an advanced stage like decommission.
As a reliable service provider, we offer all type of computing devices like laptops, desktops, mobiles as well as thin computing devices.
We also provide our clients with the infrastructure technology so that they can advance with their business ventures.
We also provide you with proper software support for all the end-user devices.